Seeing old data in the form? You might need to clear your browser cache.
Instructions for Google Chrome and Microsoft Edge
Google Chrome and Microsoft Edge
- Open your browser and press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac).
- Alternatively, click the three dots menu in the top right corner and select Settings or Delete browsing data.
- Choose a time range, such as All time, from the drop-down menu.
- Check the box for Cached images and files. You can uncheck browsing history or cookies if you want to stay signed into your accounts.
- Click Clear data or Delete data, then restart your browser.
Instructions for Apple Safari
Apple Safari (Mac)
- Open Safari on your Mac.
- Click Safari in the top menu bar and select Clear History.
- Choose the time frame you want to clear from the menu.
- Click Clear History to remove history, cookies, and cache.
- To clear only the cache without removing your full history, enable the Develop menu via Safari > Settings > Advanced, then select Develop > Empty Caches.
Instructions for other browsers
If you have an older browser, do an online search for “how to clear browser cache [your browser name here]”.
Alternatively, you can open this page in an “incognito” (private) window. Right-click this link and choose “open link in incognito window”.